Uber partners with Hackensack University Medical Center to provide patient rides

April 7, 2016

HACKENSACK, N.J. – It’s the ride-sharing company’s first partnership to provide outpatient medical transportation in the world. Uber will soon be picking up patients at Hackensack University Medical Center and driving them home, as part of an agreement in which HUMC will pay part of the fare.

“It’s the first of its kind partnership where Uber is partnering with a hospital,” said Ana Mahony, the General Manager for Uber New Jersey.

Drivers will pick up patients at 7 marked Uber zones that will be scattered and marked throughout HUMC’s campus. Signs are not yet posted, but they will identify the spot like a bus stop. Uber’s smartphone app is already running a beta version of how this will work.

“So if a cancer center patient is coming out of radiation,” said Mahony, “the driver will meet them right at the Cancer Center pick up spot, where staff will be assisting the patient in and out of the vehicle.”

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