As patients’ appetites grow for quality metrics from their healthcare providers, so have the number of sources they can look to for that information. In addition to CMS’ Hospital Compare, several other ratings organizations and companies publish publicly reported hospital quality data, and it can be confusing for patients to know what information is helpful and where to find it.
Patients of Hackensack (N.J.) Meridian Health, however, are in luck. They don’t have to look further than Meridian Health’s website for that information.
Starting in June, Meridian Health made performance reports on all seven of its hospitals available online at MeridianHealth.com/Quality. (While Hackensack and Meridian Health merged in June, for now, quality information is only available for Meridian Health’s legacy hospitals.)
“I felt like it was important to be more transparent with our community, and we wanted to also begin to educate our community on some of the things that we felt were important when making healthcare decisions,” says Marty Scott, MD, co-chief quality officer of Hackensack Meridian Health. The fact that patients are increasingly taking on more financial responsibility for their care also played a role in getting the quality data website off the ground.