Accountable Care Organization

Welcome to the Accountable Care Organization

The Hackensack Alliance Accountable Care Organization (ACO) was established to participate in the Medicare Shared Savings Program (MSSP), which is designed to reduce the growth in Medicare expenditures through the development of a patient centered care model that focuses on providing high quality services and medical care.

Who We Are

An Accountable Care Organization (ACO) is a group of health care providers (primary care physicians, specialists, and hospitals) who work together to provide patients with high quality coordinated care. The Hackensack Alliance ACO was approved by CMS through the Medicare Shared Savings Program for the April 1, 2012 startup date. By participating in the Medicare Shared Savings Program, the Hackensack Alliance ACO is held accountable to achieving the following goals:

  • Reduce the per capita cost of health care (Lower costs)
  • Improve the experience of care for individuals (Better experience, Improved access)
  • Improve the clinical outcomes of patient populations (Improved quality)

In order to accomplish these goals, Hackensack Alliance ACO has developed a series of strategies for financial and clinical systems integration. This integration will allow providers to improve their performance while maximizing quality and efficiency of care.

The Hackensack Alliance ACO is dedicated to delivering seamless, high-quality care for our patients. By improving the partnership between patients and providers, practicing evidence based care management, and increasing the access to care, we will achieve cost savings that demonstrate increased value from health care spending.

ACO Team

What is an Accountable Care Organization?

An Accountable Care Organization (ACO) is a group of health care providers who participate together to share the responsibility for the clinical and financial outcomes experienced by their Medicare Fee-for-Service patients.

Under traditional Medicare Fee-for-Service, providers get paid for treatments that they provide, and are not responsible for the care that is provided by others, nor for the value that results from the dollars that are spent on treatment. The ACO model is intended to change that, by making the group as a whole responsible for the health of the Medicare Fee-for-Service patient and rewarding the group for the outcomes that their patient’s experience.

Medicare Shared Savings Program: When an ACO succeeds in delivering both high-quality care and spending health care dollars more wisely, it will share in any resulting savings that is achieved. The Medicare Shared Savings Program was created as a part of the Affordable Care Act in the health care reform law of 2010, to better coordinate care for Medicare Fee-for-Service patients though ACOs. Instead of patients having to navigate the complex health care system on their own, these ACOs will work hand in hand with patients to ensure patients are cared for. ACOs will encourage providers to work more closely together than ever before and offer incentives to providers that better coordinate a patient’s care and treat patients across care settings.

Under the Medicare Shared Savings Program, ACOs will report on 33 quality metrics, which are divided into four categories:

  • Patient/caregiver satisfaction
  • Care coordination and patient safety
  • Care for patients with chronic diseases and other acute illnesses
  • Preventive care

The collection of quality metrics help providers determine how and where they can improve on delivering high-quality care and spending health care dollars more wisely.

Our Mission

Our mission is to provide Medicare Fee-for-Service patients with high quality service and medical care, while reducing the growth in care expenditures through enhanced care coordination, preventive care, patient empowerment and practices supported by medical research.

In order for Medicare Fee-for-Service patients to receive quality care that makes a positive difference, Hackensack Alliance ACO physicians must work closely with patients, family members and other providers to coordinate care across medical specialties and care settings. Patient centered care requires Hackensack physicians to transform and improve all aspects of the health care experience for the individual patient as well as the population.

In the interest of our Medicare Fee-for-Service patients, Hackensack physicians are dedicated to providing patients with quality medical care that includes: patient and family education, better access to care, efficient processes, and evidence based care coordination.


Hackensack Alliance ACO is supported by three world class health facilities.

Hackensack University Medical Center
30 Prospect Avenue
Hackensack, NJ 07601
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HackensackUMC at Pascack Valley
250 Old Hook Road
Westwood, NJ 07675
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HackensackUMC Mountainside
1 Bay Avenue
Montclair, NJ 07042
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