Good Faith Estimate
You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost.
Visiting hours vary by day and by unit, as appropriate to the patient’s clinical condition and treatment programs. Children under the age of 12 years may not visit the unit.
Carrier Clinic patients are limited to one visitor at a time. Visitation is by scheduled appointment only. Please speak with the primary therapist/social worker assigned to your loved one for more information. See the COVID-19 Visitation Guidelines.
Visiting Hours by Unit
- Immediate family members only.
- Children under the age of 18 are not permitted.
Monday/Friday: 2:00-4:45 p.m.
Tuesday/Wednesday/Thursday: 6:00-8:00 p.m.
Saturday/Sunday: 2:00-4:45 p.m.; 6:00 p.m.-8:00 p.m.
- Parents/Guardians only.
- Special arrangement by doctor’s order.
- Only 2 visitors at a time.
- No one under 18 allowed.
Monday-Friday: 6:00 -7:30 p.m.
Saturday/Sunday: 1:00 -2:00 p.m.; 6:00 -7:30 p.m.
Monday-Saturday: 6:00-8:00 p.m.
Sunday: 3:30-5:30 p.m.
Dual Diagnosis visitors are strongly encouraged to attend the weekend codependency program held in the Amphitheatre on Saturdays from 10:00 a.m.-1:00 p.m.
Visitation permitted ONLY after attendance of the weekend co-dependency program.
The program is held in the Atkinson Amphitheatre.
Visitors may only visit one day per weekend.
- Weekend Codependency Program
- 10:00 a.m.-1:00 p.m.
- Visiting hours 1:30-4:30 p.m.
Monday/Friday/Saturday/Sunday: 2:00-4:45 p.m.
Tuesday/Wednesday/Thursday: 6:00-8:00 p.m.
Monday/Friday: 6:00-8:00 p.m.
Tuesday/Thursday: 12:30-2:00 p.m.
Saturday: 2:00-5:00 p.m.; 6:00-8:00 p.m.
Sunday: 2:00-5:00 p.m.; 6:00-8:00 p.m.
Frequently Asked Questions
If there is a psychiatric emergency, and your loved one is taken to the ER or Psychiatric Emergency Screening Services (PESS) center, an evaluation will be done. If it is determined that your loved one needs to be hospitalized, you may request that the staff call Carrier to arrange for an admission.
Prospective patients, family members and referring professionals can call Carrier Clinic’s Access center for more information or to schedule an evaluation for a possible admission. Carrier Clinic’s Access Center is open 24 hours a day, 7 days a week, and can be reached by calling: 800-933-3579.
If your loved one is already receiving outpatient treatment, a therapist or psychiatrist may call Carrier Clinic to make the referral for inpatient treatment. The procedure for hospital admission for a psychiatric illness resembles the process you would do for a med-surg hospitalization. Often, that means a person’s health insurance company may require a pre-admission certification before agreeing to pay for a hospitalization. Working with the psychiatrist, insurance company staff will review a patient’s case and decide if it requires inpatient care. If so, they will approve admission for a limited hospital stay then periodically review patient progress to determine whether the stay should be extended. If care is denied, the psychiatrist and patient may appeal.
Carrier Clinic provides a list of appropriate items to promote a safe and therapeutic environment. This list is not comprehensive. Other items which could potentially be used in a dangerous way will be evaluated by staff upon admission.
Items that are Appropriate for Admission:
- Clothing-approximately one week’s worth
- Casual Street Clothes (avoid items with drawstrings)
- Limited Toiletries (no glass or mirrors)
- List of Current Medications
- Electric Razor
- Disposable Toothbrush and Toothpaste
- Change/Phone Card
- Hairspray; alcohol free (pump only)
- Limited Make-up (original plastic bottles required)
- Tampons and Pads
- Insurance Card
- Cash (in amounts up to $150)
Items Not Appropriate for Admission:
- Food/Caffeinated Beverages
- Drugs or Alcohol (this includes toiletries that contain alcohol)
- Perfume/Cologne, Aerosol cans
- Razors or Sharp Items (i.e. nail clippers, tweezers)
- Curling Irons, hair dyes, bleaches, curlers or picks
- Weapons of Any Kind (i.e. knives, mace, etc.)
- Wire Hangers (plastic hangers are permitted)
- Revealing Clothing (i.e. tank tops, tight clothing, short skirts / shorts, shirts with alcohol, drug or gambling logos)
- Opened Packs of Cigarettes
- Electrical Equipment
- Anything Valuable
- Cell Phones, Pagers, Palm Pilots, Computers, Televisions, Tape Recorders, CD Players, Radio/Tape/MP3 Players, etc.
- Cameras or other recording devices
- Expensive Jewelry
- Any Toxic Material (white-out, glue, etc)
- Cash (in amounts exceeding $150)
Release of Information: At the time of admission, patients are able to complete a form that asks them to identify specific individuals (a family member, physician, agency, etc.) who may receive information regarding that patient’s status and treatment.
Important Points to Remember:
If anyone calls Carrier Clinic asking for information about a patient, their presence here will neither be confirmed nor denied. Patients must give written consent to allow your treatment team to release information. Patients are asked to keep confidential the knowledge of the presence of other persons in treatment, both during treatment and after. Visitors are also asked to respect the confidentiality of others here at Carrier Clinic.