January 6, 2021
Danielle, a mom of three, had to take each one of her kids to the emergency room, three separate times during the height of the COVID-19 pandemic. In this Q & A, she shares details from her experiences, encouraging other parents or guardians not to wait if their child needs care.
HealthU: Tell us about your journey.
Danielle: I’m a mom with three kids, so life is crazy enough, but three kid visits to the emergency room during the second wave of COVID-19? Totally unexpected, and luckily, a completely smooth and safe experience. For the first trip when our youngest, Michael, cut open his chin in a fall I was initially hesitant to visit the emergency room for a variety of reasons. Did he really need stitches? Was I overreacting? Would I potentially expose him to something else? I decided to do an emergency virtual appointment to start off with and when the doctor said he needed stitches or medical glue my mind was put to ease that I was doing the right thing and I headed over to the pediatric emergency room at Joseph M. Sanzari Children’s Hospital.
HealthU: What was your biggest concern?
Danielle: I think my biggest worry was having to sit in the waiting room filled with sick people, but thankfully it wasn’t like that at all. Upon arrival, we were checked-in then immediately brought to a private room. It was separated from other rooms and clean. I had zero anxiety being there because there was no chaos, it was quiet and calm. All of the staff seemed extra cautious with masks/PPE and lots and lots of hand sanitizer use and hand washing. While it’s harder to hear people when their face is covered, we adjusted by speaking louder, a small price to pay for everyone’s safety.
HealthU: What do you want other parents to know?
Danielle: In going to the hospital in September, October, and November of 2020—each for a different child and different reasons (chin wound, COVID-concerns, and ankle injury), the experience was consistent each time. The staff was courteous and thoughtful, even offering my daughter a fun, cartoon mask to wear. Care and safety were not compromised, and I would tell other moms that if their child needs urgent care not to be fearful because there isn’t a feeling of being at risk at all.
Next Steps & Resources:
- To make an appointment with a pediatrician or pediatric specialist near you, call 800-822-8905or visit our website.
- Flu or COVID-19? How to Tell the Difference in Kids
- Kids and COVID-19: Here’s What We Know
- Seeing a Pediatrician During COVID-19: Cooper’s Story
- Should I Take My Child to the Pediatrician During the Pandemic?
The material provided through HealthU is intended to be used as general information only and should not replace the advice of your physician. Always consult your physician for individual care.