Our food service is exemplary. The staff’s expertise and skill is fully evident in our carefully prepared meals. A registered dietitian will review your special diet needs with you. You will select your foods from our daily menus or our special alternative menus. If you should have any questions about this service, you may call 732-888-7367. Please do not accept food from home unless you have first checked with your physician or the Food and Nutrition Services team.
Our cafeteria, located just off the main lobby, is open to visitors. It features hot meals, grilled items, a salad bar, a sandwich bar, hot and cold beverages, featuring Starbucks coffee and delicious desserts. Hours of operation are 6:30 a.m. to 10:30 a.m. for breakfast, 11:30 a.m. to 8 p.m. for lunch and dinner. On weekends, the hours are 7 a.m. to 7 p.m. In addition, the cafeteria is open on a limited menu basis from 10 a.m. to 11:30 a.m. The Farmers Fridge is also available in the lower Ganz lobby which is an additional option where you can purchase food and is available 24/7.
Our gift shop offers an assortment of merchandise to meet the diverse needs of the community. Visit us during your next visit conveniently located near the cafeteria in the Vassar Lobby.
Help brighten someone’s day with a gift from our gift shop with a variety of items available for every occasion, including:
- Blankets, Wraps and seasonal apparel
- Free delivery to patient rooms
- Phone orders
- Gift baskets made to order
Free same-day delivery is available for select items if purchased before 1 pm from Monday-Friday. No additional charge or minimum purchase is required for hospital deliveries. For your convenience, American Express, Discover, MasterCard, and Visa are accepted.
Long distance well-wishers and patients unable to leave their rooms are encouraged to use the Gift Shop’s delivery service, available 7 days a week. By dialing 732-739-5928, you can arrange to have a purchase delivered directly to the patient’s room – with no delivery charge. A friendly gift shop team member will take your order over the phone and your purchase will be delivered that same day.
Custom Gift Baskets Made to Order
Our gift shop team members are happy to prepare a gift basket designed to your exact specifications. Choose the specific merchandise you want, provide an overall theme, or specify an amount you wish to spend – the gift shop will take it from there! They will assemble and deliver a custom gift basket sure to make any patient feel special.
The Gift Shop runs monthly sales promotions; be sure to ask what special is being promoted during the month.
Monday through Friday: 10 a.m. to 8 p.m.
Saturday and Sunday: Closed
Supporting a people-first approach, the Office of Patient Experience collaborates with the care team to ensure patients and their loved ones have a positive experience during what can often be a difficult time. Being mindful of the stress that often accompanies a hospitalization; The Office of Patient Experience proactively rounds on patients to help with questions, concerns, and special needs and collaborates with the care team to service recover when there is a service failure.
The Office of Patient Experience also educates patients and team members about patients' rights within the healthcare environment and explains our policies and procedures. Serving as the organization's Ombudsman, our Experience Advisors manage patient grievances and serve as the designated point of contact while concerns are investigated.
The Office of Patient Experience hours of operation are from 8 a.m. to 8:30 p.m. Monday-Friday and from 8 a.m. to 6:30 p.m. on weekends. Our team can be reached via telephone at 732-739-5911, or via email at OPEBMC@hmhn.org.
Spiritual support is available at Bayshore through our interfaith pastoral care program, which is based on the understanding that meaningful life embraces the hope of physical, psychological, and spiritual well being. The staff consists of a chaplain/director, coordinator and support staff of hospital volunteers and volunteer pastoral visitors from area congregations. During your stay, you will be visited by one of these volunteers. If you wish a member of your clergy or congregation to visit, we will make those arrangements. If you are not a member of a particular congregation, we can arrange a visit by a person of your faith or the hospital Chaplain. Our Interfaith Memorial Chapel is located on the third floor and is open 24 hours a day. For pastoral care services, call extension 7074 or dial “0”.