Visitation Guidelines   

Effective December 27, 2023, Hackensack Meridian Health is requiring all patients, visitors and staff wear masks during patient encounters at all of its patient care facilities (e.g. hospitals, physician offices, rehabilitation facilities, etc.).

Masks will continue to be provided at all Hackensack Meridian Health locations. Patients, visitors or team members who would like to continue wearing a mask are free to do so.

Hackensack Meridian Health’s masking guidance may change based on COVID-19 prevalence within its counties. We will continue to monitor COVID-19 activity and determine masking guidance on a county by county basis. Click here for more information.

If COVID-19 activity increases in a county, masking requirements may be reinstated for all Hackensack Meridian Health clinical areas (i.e. hospitals, long term care facilities, rehabilitation facilities, physician offices, Urgent Care Centers, Health visits and ambulatory care sites) within that county.

It is recommended that you plan your hospital visit by calling in advance and listening for any visitation limitations or changes in masking guidance. We continue to limit or restrict visitation in high risk areas, in collaboration with the clinical team. The Office of Patient Experience is available to assist or you may email consumerservices@hmhn.org and note the name of the hospital visitation you are inquiring about.

We recognize the importance of having loved ones, friends and family at the bedside during the healing process. Please connect with your local patient experience office and ask about our Care Companion program - a program designed to Keep Families Connected.

Remember, we are all in this together. Our health care team will treat your loved one with respect and courtesy. Please treat our caregivers with respect and courtesy as we are partners in caring for your loved one. The mission for our team is clear: to provide the best and most compassionate care. Patients are our priority. We will get through this together with mutual respect and compassion.

Reaching Our Hospitals

Please contact our hospitals below if you need specific information regarding visiting hours.
Hospital Phone # Email
Hackensack University Medical Center 551-996-2010 OPEHackensackUMC@hmhn.org
Palisades Medical Center 201-854-5751 OPEPMC@hmhn.org
JFK University Medical Center 732-321-7566 OPEJFK@hmhn.org
Raritan Bay Medical Center  732-442-3700 x 5086 OPERBMC@hmhn.org
Old Bridge Medical Center 732-442-3700 x 5086 OPERBMC@hmhn.org
Bayshore Medical Center 732-739-5911 OPEBMC@hmhn.org
Riverview Medical Center 732-530-2484 OPERMC@hmhn.org
Jersey Shore University Medical Center 732-776-4447 OPEJSUMC@hmhn.org
Ocean University Medical Center 732-836-4297 OPEOMC@hmhn.org
Southern Ocean Medical Center 609-978-3833 OPESOMC@hmhn.org

Masking Optional: Frequently Asked Questions

Effective December 27, 2023, Hackensack Meridian Health is requiring all patients, visitors and staff wear masks during patient encounters at all of its patient care facilities (e.g. hospitals, physician offices, rehabilitation facilities, etc.).
Hackensack Meridian Health’s guidance is based upon the prevalence of COVID-19 and/or other respiratory illnesses. Due to high prevalence of COVID-19 in these communities, masking is required during patient encounters at all of its patient care facilities (e.g. hospitals, physician offices, rehabilitation facilities, etc.).

Hackensack Meridian Health will continue to monitor COVID-19 activity and update masking guidance accordingly throughout its health network.
Hackensack Meridian Health is requiring all patients, visitors and staff wear masks during patient encounters at all of its patient care facilities (e.g. hospitals, physician offices, rehabilitation facilities, etc.). Patient encounters are situations involving the provision of direct care or having close (within 6 feet) contact with a patient.
Hackensack Meridian Health will continue to monitor COVID-19 activity and update masking guidance accordingly. Guidance is subject to change.
We use cookies to improve your experience. Please read our Privacy Policy or click Accept.
X