- Payments made after 3 p.m. will not be processed until the next business day.
- This transaction will appear on your bank statement with Company Entry Description "EPAY HOSP"
Call 551-996-1960 with questions. Representatives are available Monday - Friday, 8 a.m. to 4 p.m.
If you need to speak with a member of our team about a recent charge, your account balance, or how to set up a payment plan, please call the Billing Department for assistance. You can also contact your insurance provider by calling the number on the back of your insurance card.
Frequently Asked Questions
Hospital-based outpatient clinics are held to nationally recognized service and patient care standards, leading to high-quality care for patients.
Patients admitted to the hospital or seen in our outpatient departments have typically received separate billings for hospital staff and physician services. Following this same type of billing process ensures more appropriate payment for the care provided.
It’s possible some patients will pay more for certain outpatient services and procedures at our hospital outpatient locations, depending on the services they receive and their specific insurance coverage.
Medicare patients could incur a coinsurance or deductible liability to the hospital that they would not incur if the facility were not hospital-based.
We encourage patients to review their insurance benefits or contact their insurance provider to determine what their policy will pay and what out-of-pocket expenses they may incur.
Depending on each patient’s specific insurance benefits, additional out-of-pocket expenses may be incurred under the “Hospital-Based Outpatient” model.
Questions on estimates of possible co-insurance payment amounts can be addressed to our Patient Accounting Customer Service Department at 1-551-996-3355.