

Illness rarely hits at a convenient time. Especially at night, on the weekend or any time life gets in the way, it should be easy to get the care you need. HMH 24/7 makes connecting with a provider convenient and accessible any day, any time.
When to Use HMH 24/7
Virtual visits scheduled through HMH 24/7 are a good option when you have cold or flu symptoms, need certain prescriptions or think you may have an infection. Virtual visits allow you to seek medical guidance from board-certified Hackensack Meridian Health network physicians in English or Spanish. HMH 24/7 physicians have access to your Electronic Medical Records, so you can get specialist referrals and continue your online visits in-person.
Some symptoms or illnesses that can be treated with virtual visits include:
- Allergies
- Annual physicals
- Asthma
- Bronchitis
- BV
- Cold and flu
- Dental infections
- Diabetes
- Earache
- Headache
- High cholesterol
- High blood pressure
- Hives
- Insect bites
- Pink eye
- Rashes
- Sinusitis
- Stomach aches
- Urinary tract infections
- Yeast infections
Virtual visits are also a great option for prescription refills and new prescriptions, like:
- Antibiotics
- Anxiety and depression medications
- Birth control
- GLP-1 medication
- Maintenance medications
How to Make an Appointment with HMH 24/7
You can visit HMH247.org or download the app on your mobile device by searching “HMH 24/7” in your app store. Once registered, you will:
- Initiate a visit
- Verify your identity to connect to your medical history
- Answer brief questions
- Upload pictures if it’ll help identify any underlying issues
- Connect with a doctor via a video call
Doctors are available 24/7, including holidays. Same day appointments are available.
When to Make an In-Person Appointment
For urgent or life-threatening emergencies where time is of the essence, call 911 or go to the nearest emergency department immediately.
Additionally, some visits require in-office medical equipment and physical exams. Make an in-person appointment for concerns such as:
- An EKG or echocardiogram
- Health concerns in the third trimester of pregnancy
- Newborn visits
- Pediatric well visits and vaccinations
Next Steps & Resources:
- Download HMH 24/7 and register to schedule a virtual visit.
- Know when to go to the emergency department.
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