Insurance FAQs

Does Hackensack Meridian Health participate with Magellan Behavioral Health?

Please be advised that effective September 11, 2019, Hackensack Meridian Health and Magellan Behavioral Health, Inc. (Magellan), an organization which provides management and supporting services for behavioral health for health plans, employers and other organizations, will be ending their relationship. This change affects:

• Hackensack Meridian Health Medical Group-Faculty
• JFK Center for Behavioral Health
• Mountainside Medical Center physicians
• HMH Hospitals Corporation Behavioral Health Services
• Carrier Clinic
• Jersey Shore University Medical Center
• Riverview Medical Center

All other Hackensack Meridian Health hospitals and physician groups that offer behavior health services will be unaffected as they do not currently participate with Magellan.

Hackensack Meridian Health still participates with a variety of insurance plans. Those plans are listed on the following website:

Effective September 11, 2019, Magellan members may continue these providers under the required wind down period. The wind down period for all hospitals is 120 days, ending January 9, 2020.

Magellan members who are receiving care for psychiatric treatment (excluding substance abuse) are eligible to be reimbursed at the in-network rates through September 11, 2020.

Magellan members with out-of-network benefits may opt to receive behavioral health care at non-participating hospitals. However, use of Hackensack Meridian Health facilities may trigger additional patient financial responsibility. It is also important to note that Magellan members who do not have out-of-network benefits will continue to have access to emergency treatment at a Hackensack Meridian Health hospital.

If you are a Magellan member and have questions, please contact Magellan member services.