Patient and Visitor Information
Our team listens and provides family-centered care, creating a trusting relationship with patients and their families. We work collaboratively, at every stage of the medical journey, so that your child’s experience is perfectly tailored to their unique needs. Child life specialists and social workers are also available to provide education and emotional support for both children and their families.
Contact Us
Main (General Information)
Call 732-775-5500
Advance directives are documents you create to describe the extent of medical treatment you want to receive—or not to receive—should you become unconscious or too ill to communicate. Though the topic may be difficult to discuss, your wishes are important. We recommend that you discuss advance directives with your spouse, other family members, physicians, nurses, and clerics while you are feeling well and thinking clearly.
Bioethics is the discipline that addresses ethical issues that arise in the health care setting, including those related to life and death, cure and comfort, truth telling and trust reflected in patient care and decision making.
You can sign into MyChart, our online patient portal to see your records. Or you can request copies from the hospital's Health Information Department.
Improving patient care by focusing on key quality and safety indicators is integral to achieving Hackensack Meridian’s overall quality and safety objectives. It is an interdisciplinary, multi-party effort, one that encompasses the entire organization – including physicians, nurses, support staff, administration personnel and board members – all working in partnership to improve the quality and safety of patient care.
Many patients are required to obtain pre-admission testing prior to their scheduled procedure(s).
At Jersey Shore University Medical Center, there are two locations where pre-admission testing occurs:
HOPE Tower (located directly next to the main Jersey Shore University Medical Center building)
19 Davis Avenue
Neptune, NJ 07753
Amdur Pavilion at Jersey Shore University Medical Center
1945 NJ-33
Neptune Township, NJ 07753
The location where your testing will occur is dependent upon the procedure.
Where to Go for Pre-Admission Testing
Your care team will inform you if scheduled testing is required or if walk-in testing is an option. If your care team does not contact you regarding scheduling your testing, please obtain your testing at HOPE Tower.
HOPE Tower Testing
- Online scheduling is available for most blood/lab work and EKG tests. We highly recommend scheduling ahead as this reduces wait times. If advance scheduling is not possible, walk-in testing is available for blood/lab work, EKG and x-rays. Book your appointment online now.
- Call 732-776-4698 to schedule:
- Ultrasound
- Bone Density
- CT Scan
- MRI
- Nuclear Medicine
- Port Checks
Laboratory questions: 732-776-4499
Radiology/imaging questions: 732-897-3806
Amdur Pavilion Pre-Admission Testing (Scheduled Testing for Procedural Patients Only)
- Blood/Lab Work
- EKG
- Chest X-Ray
- Cardiac 30-Day Follow-Up (ECHO and EKG)
- Joint Replacement Classes (Wednesdays at 1 p.m. / Thursdays at 7:30 a.m.)
- Anesthesia Evaluation
- Carotid Dopplers
Contact the pre-admission testing department at Amdur Pavilion: 732-776-3680
Hackensack Meridian Health is committed to providing individuals with disabilities full and equal access to services and treatment. Under the Americans with Disabilities Act (ADA), Hackensack Meridian Health welcomes the use of service animals by any person with a disability.
Hackensack Meridian Health hospital visitation policies follow the recommendations from the New Jersey Hospital Association.
Parking
Patients and guests can enter the medical center campus from Route 33, following easy access from the Garden State Parkway or Routes 18, 34 and 35 (see detailed directions below). For most outpatient services, you should drive around the loop road to the other side of the hospital. You can also access valet parking, directly, at the A you have pre-registered, you will also check in at this location and can quickly go to your destination in the hospital Amdur Ambulatory Care Center entrance on the east side of the campus. This is also where registration is located.
Valet Services
Patients and guests may also take advantage of our Free Valet Parking service, available at the entrances to the Emergency Department, Amdur Outpatient Center, Northwest Pavilion and the Brennan Building. Simply follow the signs to the valet areas at the Emergency Department, Amdur Outpatient Center, Brennan Building and Northwest Pavilion entrances as you enter the hospital and you will be greeted by one of our friendly valet team members. Wheelchairs and other assistance are also available for patients and visitors with special needs.
Valet Hours
Amdur Outpatient Center:
Monday– Friday
6 a.m. – 5 p.m.
Brennan Building:
Monday– Friday
6 a.m. – 9 p.m.
Northwest Pavilion:
Monday– Friday
5 a.m. – 9 p.m.
Emergency Department:
Monday– Friday
10 a.m. – 11 p.m.
Parking Garage (Level 2):
Monday– Friday
7 a.m. – 5 p.m.